Royal Enfield — royal enfield customer service

Address:Ernakulam, Kerala, 682028
Website:royalenfield.com

I bought RE Himalayan (FI model which cost near Rs.1, 85, 000) on march 2018 from ernakulam St. Marys Showroom
The bike is giving delayed throttle response and also top speed is 80kmph, if i speed up above 80 the whole motorcycle is highly vibrating which we cant control also while riding if i cut throttle and raise throttle there is delay in response .
When I visited RE service center they told the bike is normal, i have completed my first service till now there is no change .
IS RE Himalayan which cost near Rs.1, 85, 000 is just to ride below 80kph without any initial speed or the bike is old diffective
No one fro the RE showroom is responding
i have visited the RE Serive centre three times after my fist service, each time some one from showroom will ride and tell the bike is OK
i think they have the bike is having defects but the showroom staff are not responding
After making the payment for the bike there was no proper reply for anything from RE showroom staff neither listening nor responding
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