Royal Enfield — royal enfield desert storm - 500 cc repair (under insurance)

Address:

Amritsar, Punjab, 143001

After too much harassment by jaycee motors corporation - royal enfield, amritsar (Address: opp. Guru harikrishan public school, g t rd, sant nagar, amritsar, punjab 143001), i dr. Akashdeep sending you this complaint regarding too much delay in repair and replacements of some parts of my re desert storm after accident on 21 sep (Chassis and front mudguard replacement). I didn't called service center after all formalities done, leaving my bull in workshop, trusting on them that they will fix it at least in a month or so as told by one of their service men. When i didn't get any call from them at times i decided to visit personally, there i found my bike was as such didn't went under any procedure (In fact found clutch handle broken and right bulb cover lost). They said after a week they gonna proceed with that chassis arrived but not mudguard. And i called them couple of days back and what i came to listen from them was
"mudguard is still pending order has been sent but we will put fix it up by putting the mudguard of some new desert storm. But there in some memory card that need to be replaced by new one costing around rs. 9000 needed to turn on the engine and without that it won't start also battery needs replacements or charging as it was idle for last 3 months"
Now i want to say although i did claimed insurance but even after that that will cost me around rs. 40, 000 (Initially) for everything after this memory card component that i don't even know what's it, neither they are telling me what exactly it is
(Not even getting it from any blog or internet search). So that means i can buy new bike with all that money that m gonna spend to repair my desert storm. All that harassment by royal enfield jaycee motors, amritsar; is actually making me to seek help of consumer court....
(Is it a curse that came along owning one of the top model of royal enfield desert storm 500cc??? Is this the customer support you give to your prestigious customers??? This is really hurting royal enfield and damn disappointing....
I want to answer for that.... Looking forward for your positive response....