Royal Enfield — Royal Enfield engine failed in 6 months

rajuindia

from Chakia, Bihar

Address:	Jaipur, Rajasthan, 302021
Website:	www.rayalinfield.com

Dear Sir,
I bought a new Royal Infield 500 Classic motorbike in Jaipur around 6 months back.
Now it is giving white smoke and I just checked with your official workshop in Jaipur and they says that Engine has to be repair.
It is really un-fair to open engine of my new motorbike.

I am not willing to open the engine - either change the engine or motorbike.
Please assist me what is the better option and where to complain for this?

Or do I have to follow the legal process…?

Will wait for your early answer?
Wishes!!!

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Royal Enfield customer support has been notified about the posted complaint.

May 27, 2017

Updated by rajuindia Dear Sir,
I bought a new Royal Infield 500 Classic motorbike in Jaipur around 6 months back.
Now it is giving white smoke and I just checked with your official workshop in Jaipur and they says that Engine has to be repair.
It is really un-fair to open engine of my new motorbike.

I am not willing to open the engine - either change the engine or motorbike.
Please assist me what is the better option and where to complain for this?

Or do I have to follow the legal process…?

Will wait for your early answer?
Wishes!!!
Rajendra Singh