[Resolved]  Royal Enfield — Royal enfield service center - kings auto service center, baner, pune (Maharashtra)

Address:

Pune, Maharashtra, 411007

I had given my bike for 3rd free service in kings auto service center, baner, pune. After servicing i noticed that left hand grip had scratches on it (May have been burnt by something) which were never present before going to service center. When i complained about it, service center manager (& some senior folks) started asking each working guy to find out who did this. Later they started to check out cameras to verify if the scratch was already in place (I. E. From my side) before coming to service center or not. Later they agreed on it that it was their mistake.
But when time came to replace the grip, instead of providing new one, they pooled old bike's grip and replaced on my new bike. This was really a bad experience for me. Kings auto service cente only cares about the money and not the satisfaction of customers.