Royal Enfield — royal enfield signals motorcycle rear wheel bobble

Address:134112

I had purchased re signals motorcycle from manmohan autor stores, sector 27, chandigarh, on 19.07.2019, registration no: hry 03y 0814, and within a few days of purchase i noticed that the bike's real wheel wobbles and despite bringing this to the notice of the dealer during the first, 2nd and third service, no remedial action has been taken. The only explanation they are providing is that this defect is in most of the bikes and they are not going to do anything about it. I feel due to this the bike also pulls towards the right and considering this, i am requesting you to remedy this flaw on top most priority as i am suffering and i hope that keeping in view the company's image and reputation you should definitely take appropriate steps in order to remove the defect.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

I've a really bad experience in Royalenfield Amalapuram branch. Payment method is only cash mode and they are not providing bills...
Reception is not good. Taking too much time get the vehicle fixed and there is proper communication.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information