I had a flat tyre on my Royal Enfield bike and called RSA immediately for assistance and the advisor mentioned since mostly all puncture shops would be closed all we will send towing car to pick you bike and deliver it to the nearest authorised centre which was in Kandivali however no I was provided with the below mentioned details.
We regret to hear about your vehicle breakdown.
Your Case ID is TI01443516
We have assigned our Service Partner KAJAL MOTORS AND TOWING SERVICES to attend to your request. You can contact them on [protected].
Assistance will reach you shortly.
( Kajal motors did not call me and when I called after 30min no answer I again called customer service in RSA another agent did the same thing with no resolution overall process 1 hour 30min no resolution.
I paid services for RSA and what help did I get by Royal Enfield? Testing my patience and waiting on the road till 12:30am like a fool.
Pathetic services I can only imagine what help I would get if I was out of the city. Was this information helpful? | 
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