I bought my new enfield reddich blue classic bullet from marikar motors, trivandrum on 30/01/2017. It is hardly 11 months since i purchased the new bullet. Surprisingly, on 10/12/17, i noticed that the spring surrounding the right shock absorber started rusting. The plating started pealing off.
I chose to buy the reddich new classic bullet because during the booking time, the executive introduced me to the new reddich type bullet. He told me that the new reddich variant is so designed that it resists rusting much superior than other variants. All the services are done up to date. The vehicle has done only less than 2900 km. The vehicle is kept in a well sheltered car porch and taken best care by me.
In the service booklet, it is written that, rusting of plated parts is not covered under warranty norms. The warranty period is 24 months.
But how could a company launch products which fail within 10 months that is well within the first half of warranty period.
I request that the complaint may be attended and the failed part may be replaced free of cost immediately.
A thorough check may be done in my bike as a full package free of cost, with the service experts, such that such complaints should not come in the near future. Was this information helpful? | 
