Royal Enfield — sale used or accident bike to me | |||
Dear royal enfield, Royal enfield is a my dream bike but right now i think it will be no longer my favourite because i bought royal enfield classic gun metal grey 350 bs6 on 5 march 2020 at 8 pm onwards from showroom named royal enfield lamba enterprises group kirti nagar rama road, delhi but the showroom gave the used bike to me i have proper evidence regarding this like vedios and photos bike meter (Odometer/speedometer) was off head light bulb was fused bike handle rod was not straight i mean it's look like an accidental bike they gave me duplicate tyre of ralco company and they also gave me duplicate alloy wheels after my complaint they repaired the bike in front of my sight dear sir i don't want that bike i want to replace it or want my money back.. The showroom not give exact information about the new bs6 bike. I am very displeased with the service provided by the showroom. Company must be controlling over the showroom in any manner because showroom wants more and more profit without giving the appropriate facility or service. The showroom hide the benefits given by the royal enfield company. Please take it seriously... . I have never heard or seen any kind of this problem in any other bikes when contacted the regional service manager for replacement he says i can't... . Very mismanaged workshop with very disappointing customer service is this how a brand like royal enfield maintains it's name or brand. I hope this is seriously looked into than just another email. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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accelerator cable replaced was not proper.
caring of customer vehicle is less