Royal Enfield — Service complaint at st marys motors chittoor road ernakulam

Sreejith Unnikrishnan

from Piravam, Kerala

Address:	Ernakulam, Kerala, 683574
Website:	www. royal enfiled .com

I have given my bullet classic 350 on 4-10-16. They told they will deliver the vechile tomorrow. I have also asked about the spare availability. They confirmed the spares are available. So i give there. Now they say spare not available. And they return me how i give them my bullet and told me to pay 1600 as service cost. The vechile is not washed and the compliant parts are not removed. Because of delay in service i want to cancel my ride with friends. The service there is very bad. I wont give any of my bike or my friends bike for service there.. So kindly told them to deliver my vechile today it self

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Royal Enfield customer support has been notified about the posted complaint.

Oct 08, 2016

Updated by Sreejith Unnikrishnan The service there is too bad and hight cost for oil change of rs 1600
bad washing. full oil on body and engine . and also on surface of silencer. carsh guard and silencer not fitted after service. so i fit the bold on anther work shop. long delay. very bad beavior to customer. i wont give my any vechile there for service. now vechile is not smooth. and no brake. they told me they change brake pad but now i cand handle it