Royal Enfield — Service lapse/Inordinate delay

Address:	Coimbatore, Tamil Nadu, 641025
Website:	www.eichermotors.in

Job card no: 49169/[protected], Royal Enfield company store, Peelamedu, Coimbatore. The classic chrome 500cc met with an accident and given for repair. They took 78 days to replace chassis and fork tube. The reason for delay is no coordination, spares scarce, communication failure, lethargy. I wrote five mails to concerned authorities got a single vogue reply. This is My sixth machine in my 31 years of love towards the beast. I am familiar with these people, but, the response given to me is very poor. Still not fully satisfied, mirrors, crash guard missing while taking delivery. Pathetic situation. Need lots of improvement.