Royal Enfield — Service money demand | |||||
Sir, I purchased a royal enfield thunderbird 350 in the year 2014. A few days back my bike did not get started. I called the dealer from which I purchased the bike. The manager send two guys to my residence which is 25 kms from the dealer. The guy checked my bike and found that the wire connection to the ignition was cut. He joined the connection within 15 mins. approx. Then he charged Rs. 1, 500.00. I called the manager. The manager confirmed that the service charge is Rs. 1, 500.00 and asked me to pay the service amount . So, I paid half of the amount and now I have to pay the rest when I visit again the dealer on the next servicing they said. I think this is not justice. They are simply deceiving the customers. Dealer Name- G.M. Associate, Mission Charali, Gatanga, Tezpur(Assam) Was this information helpful? | |||||
Royal Enfield customer support has been notified about the posted complaint. | |||||
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