Royal Enfield — service provider damaged the engine inside thread of drain bolt area..facing again and again oil leaking problem

Address:769001

The service provider of Royal Enfield in Rourkela damaged the inside thread of the engine of drain bolt area during the free servicing time dat means in warrenty period. i have complaint about it in Royal Enfield customer care...After that the service manager has taken my bike to a lathe machine and arranged a temporary solution of it..but i am facing again and again the oil leaking problem..as my bike is in Warrenty period and they damaged it, so in that way they have to replace the engine but they don't want to do it..plz help me out from this as i can't afford the maintenance price bcuz of that problem in regular basis. Plz kindly helo me
+1 photos
Was this information helpful?
No (1)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi my name is bansi pagire I have bullet 350 classic. It's gonna 3 days I didn't got my bike yet. And no one is looking fr the bike. I had talk to advisor he is telling I ll b doing soon. It's been a long time sitting here. worst service I had ever seen in my lyf. After this service need to sell the bike. Because of servicing.

Iam not at all satisfied with the bike I have got. Monthly monthly problem. Every customer gives a bad comment about the bike. I have bought the bike 6months ago and till now 5months service. Every month it costs nearly 2000rupess. Not at all satisfied with the bike. So some arrangements to be met with the bike.
COMPLETELY DISAPPOINTED

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3454
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information