Royal Enfield — service very worst

Address:

Krishnagiri, Tamil Nadu, 635126

Dear sir/madam

This is to inform that my vehicle bearing chassis number me3u3s5c1gm721101 which is under warranty period rear suspension of my bike is not working properly. And same has been informed to the service engineer at hosur service station from last three services and every time i approach he told that in next service he will replace since the rear suspension is out of stock and today when i went for service he told me that the suspension is working good and it can't be changed