Royal Enfield — sprocket damage and change

Address:Chennai, Tamil Nadu, 600117

I was shocked at service centre for 6th paid service for classic 350 that at 14000 km's approx there is need for sprocket kit change. Teeths were damaged. Yeah i ride it rough, but this machine is made for rough and tough. Why it is called bull!! Just for kidding ourselves?? Totally disappointed. I had passion plus for 10 years and not even once there was need for changing the sprocket kit. Why can't re design these things with modern technology. Why can't they change wheels to alloy saving users from puncture. Because we ourselves are blindly buying re bikes overlooking all its cons. And they don't care till there sales are high...
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information