Royal Enfield — Standard 350

Address:

Idukki, Kerala

Hi am sethu T Vinod. This To Inform That Royal Enfield, Veliyath Motors Thodupuzha, Kerala have poor and irresponsibility customer service. I am writing this email with deep frustration as its very disgusting. I Have Booked Standard 350 Cc . After Walked-In to the showroom many times Am Not Able To Get Any relevant information. After my request they called me the showroom and said give the vehicles but all parts are buying from this showroom. That parts are highly costly by me comparedto open market.They also said that extra fittings are compulsory for the permanent registration of the vehicle. But when I discuss with motor vehicle department, they asked not required that extra accessories for testing/ registration time. Please take necessary action or Strict Warning for this matter. You are well respected motor company in India, but these kind of poor service and behaviour are not expect from your side. Please intimate me latter. Contact NO- [protected]