| Address: | Chennai, Tamil Nadu, 600118 |
Hello,
I'm from chennai. With all my savings i bought re steal black in january 2018 which costed me 2.07 lacks on road pick was good and i was very happy with the performance. I took it from i speed motors ayanavaram. After 500 kms as you all may know i gave the bike to their service center (I speed). They didn't do the service properly my speedometer was making lot of noticed and it was going up and down and loss of power. Then i called them they said they will look into it when i come for 2nd service which is 90days. I don't want to risk it again so i went to another service center in akg moters in puzhal and gave my bike for service and i took it the same day evening. They said every thing is fine. I checked speedo meter it was working fine. I took the bike on the way back home i felt major power loss it was not cross 60kmph. I came home and called service center guy he said bring ride it for coulpe of days and then tell him as it was recently serviced it is quite normal. But i was facing same issue even after 100kms and it started emitting black smoke from exhaust after i tried calling him he never answered the call neither i replied to my msgs. Finally with no other option i took the bike and to service center and explained him every thing and i waited they did something and let me test it now it was not even crossing 40kmph total power loss with 500cc bike. Service manager needed time i gave them the bike it was with them for 3 days. I went after three days to take my bike. Bike was still smoking and they asked me to ride for a day and tell. Again i took the bike and came home tested took it back he next day.
Now they checked and said it is quite normal with bs4 engine and when i throttle in full bike gets blocked buk buk sound and emites black smoke. I asked them is it service issue or defective bike. They have no answer they are saying bike is emitting carbon in the morning when i start bike that why it is black. And due to bs4 they have controlled the sound that why it is blocking, now, my question bs4 is designed to eliminate smoke or emit smoke.? It it was true why it was not there when i bought it. I have so many bikes and i was the last one who waited to buy this black re in my re group of friends. Every one o[censored]s spend so much from our savings to buy a piece of crap metal. I'm just worried what will happen after year if this is the case with new bike and driven less than 2000 kms in 5months. Please take some action i can;t even take my bike to other service center otherwise my warranty expire. Earlier they had an year now it is 2 years you have to deal with # service centers of re. Who don't even understand air and fuel mixture is causing all this problem well wait they don't know actually what it is. Was this information helpful? | 
