Royal Enfield — third class service of royal enfield at maqbool alam road varanasi uttar pradesh

Address:

One place Automobiles, Maqbool alam road Varanasi.

Dear sir/ ma'am,
With reference to the aforementioned subject i would like to complain about your third class serivce being provided at your showroom cum service center - one place situated at maqbool alam road varanasi uttar pradesh.
Today i had sumbitted my bike for service at your center. Details of my bike-
Vehicle no: up32 de 9139.
Model: classic 350

I had submitted my bike today (11/06/2020)
At 10 a. M at one place, i was alloted no: 45

I had clearly mentioned problem's that i was facing in my bike. I would like to highlight them and also the level of service provided:

1) chain was loose and sound was coming continuesly: this is not at all assisted, after i collected my bike from the serivce center i was still facing the same issue due to which i had to return back to one place, at which i was told that chain sparket was broken at 6 p. M. They are charging rs 1700+ for the same now. I would like to ask you all what did they do the whole day? Why it could not be done from the morning. Who will bear my time loss? Will you?
2) the place where we insert key: this too was not assisted at the time of collecting my bike u had to ask then to tighten it up.

3) at the time of collecting my bike, soccer oil was leaking i was not having this issue in my bike earlier.

Bike was not washed properly, mud was at its place as it was yesterday it was really a third class service. I was charged rs 120 for sanitization of my bike. I was charged rs 1868 for third class service.

I would like you all to kindly acknowledge my problem or else i will take the issue at further levels, trust me what so ever i have to do i will do to highlight this issue of yours.
Such a royal company can bear this sort of third class service i was shocked.

Regards,
Abhishek mishra
One of your loyal customer.
Mob no :[protected]