Royal Enfield — thunder bird 350 repair not done properly and delivered me bike with issue

Address:

Hyderabad, Andhra Pradesh, 500018

Good Afternoon,

I am Ravi and i have Roral Enfield Thunderbird 350. recently i met with small accident which caused my bike Handle bar and Frame issue. I gave my bike to service center i.e Go Green Motors Gachibowli, hyderabad on may 5 2019 and the drama started.

They followed up with my insurance company guy and they came to a conclusion and updated me after around 10 days that small welding is required and no need to change bike frame. I checked with them multiple times whether it is going to cause any impact or like that and they assured me that everything will be resolved and no issues will be left.

After so many followups and requests i got my bike delivered on 31 may 2019 where i paid all the money i.e 5, 308 and took delivery but when i start my bike i noticed that nothing was resolved and still issue with my Handle and front fork is existing i wondered how they delivered my bike without resolving issue.

I approached the showroom person there itself and asked them to check my bike as the issue is not resolved and no one is ready to check my bike as the person who wrote job card is on long leave so i approached manager there name Suresh and after some discussions they realized as my bike was not completely fixed and took my back and assured me that they will deliver my bike next day which never happened and i got my bike only after 10 days.

now its been 8 days o[censored]sing i came to know that my bike handle is not moving properly towards right side and unable to lock either. As right side it is struck so the left side its damaging my fuel tank with a dent. Also my speedo meter glass is damaged with some battery water and not accepting that it is their issue.

I want my bike to be resolved and i never expected that company authorized service center will be this much pathetic and unprofessional.