Royal Enfield — Thunderbird 350x Vibration issue

Address:

Madurai

Hello Royal Enfield team,

I bought a Royal Enfield Thunderbird 350x at Madurai (Tamilnadu, India) Showroom on August 2019. I bought this bike with passion and interest. I felt the vibration but thought due to the heavy motor of the 350cc bike the vibration would occur and I checked with the guys in the showroom, and they said the same. Recently I saw your new version of the Meteor 350 model with no vibration and this is the Thunderbird 350x upgrade version.(Specifically released for vibration fix)

You fixed the problem in the new model and what about existing customers like us. Do we need to continue to use our bike with the vibration problem. We spent almost 2 Lakhs for a bike and still riding a bike with this problem.

I am waiting for your response on the problem what we are facing (Vibration) in the Thunderbird 350x model. I need a solution.