Address: | Chennai, Tamil Nadu, 600001 | Website: | www.royalenfield.com |
I have used my re thunderbird 350 for about 2500 kms in the 1 year since purchasing the bike. I was told there are compulsory replacement of all rubberised parts and other spare parts of the vehicle, despite the minimal usage of the bike. When questioned why replacements are required when none of it is worn out, the response was "as per policy, you will lose your right to claim any warranty if not done".
I believe it is not even relevant for changing any part of my bike for the warranty to be invalidated, considering the level o[censored]sage.
This is in connection with the first paid service (5th service overall) as per the owner's manual. Was this information helpful? |
I am complaning because they didn't repair it they only change it