Royal Enfield — Unpredictable engine (ThunderBird 350) - Tapping noise & Heating problem in engine

Address:	600069
Website:	royalenfield.com

As per my RE Thunderbird usage experience in past 4months (bought it @25th May, 2015 in Aravinduja Motors), i faced a lot of issues in bike and incapable of service delivery. Dealer : Aravinduja Motors Bike No: TN 85 - A - 8998. Model:800898 - ES Marine. Address : Kamala Gardens, Mount Poonamallee Road, Kattupakkam, , 105, Mount Poonamalle High Rd, Kumananchavadi, Poonamallee, Chennai, Tamil Nadu 600056. Landline No.[protected]. Until 3000kms, i didn't face any issues in engine. Once i passed 3000 kms, engine starts misbehaving as follows: 1)Tapping Noise started in every 200kms (when engine gets heated on drive) and then its keep on stable for every km. 2) Whenever, i try to clear the issues in service center. They are not providing the proper solution. The chief mechanic person (unskilled) also can't identify the problem. Regarding this issue, i regularly visit the service center every 2weeks. I compliant twice about engine tapping noise in Aravinduja Motors. Based upon the unskilled chief mechanic statement, i moved into other service center - Details below : (Legend Motors) Address:Old No 28, New No 14, GST Road, Sundarambal Nagar, Tambaram Sanatoruim, Chennai, Tamil Nadu 600047. Phone:[protected] Again i'm facing the same problem in service center. The same answer given by mechanic. Totally, 5times compliant about the engine noise. So far, my problem has not solved. Still, i'm visiting regulary every 4days to legend motors My query towards RE manufacturers & HRD: Please don't design the failure engine model & i heard from purchaser - 80% are not satisfied with engine (manufacturers). Really, i don't know the minds of RE human resource recruitment team. How they recruiting unfit mechanics in service center. Wants to know about my bike status?? Really my bike will get back into action or i consider as died?? All i got from RE - Waste of time...!!! Waste of money...!!!