About unsatisfactory service done by abhyuday motors kushalnagar
M
Muthappa kp muthappa
To [protected]@royalenfield.com
2 days agodetails
Hi
This is to bring in to your notice that i brought a vehicle at gonikoppal abhyuday motors showroom vehicle number. While i was travelling i met with a accident and vehicle had damaged and i had given the vehicle to the gonikoppal service center in the month of dec on 31st. I spoke to the insurane company and the insurance was delayed. The insurance was approved on jan... But the vehicle is taken to the kushalnagar service center, i have waited for 2 long months but i have not receaved the vehicle yet its so frustrating that i have waited for such a long time listening to what ever they say... Initially they said that they have all the parts but later they said that they do not have the parts and they have ordered for parts... These people are so irresponsible because even after getting the spare parts they say that the order or the billing is not ready.. Inspite of me waiting for so long now they come back with the answer stating that the tank is not come and waiting for the tank... Am i being fooled here is this the customer service which i am getting is this type of pethetic service... I spoke to service manager harish and also sales manager aron last friday.. They told me that within 2 days they will deliver the vehicle its been so many days but they have not delivered the vehicle... I m shocked and surprise that if this is a local showroom or really a service center... I m so fraustrated n decided to write this mail to the head office hoping that i get a answer from the head office... If you are not able to deliver the vehicle let us know but don't fool us... I work for army n have a short time n vacation and i am being fooled.. Hopefully i get my vehicle asap... Waiting for a reply... And please ensure that we get good service... Was this information helpful? | 
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