[Resolved]  Royal Enfield — Vehicle breakdown due to breakage of chain

Address:	560054
Website:	ROYAL ENFIELD

With reference to the above i regret to bring to your notice the following:-
vehicle is under warranty and insured purchase in the name of new blossoms education society
bike chain was cut and unable to get road assistance
contacted mr. pavan cvc motors bellary ph # [protected]/[protected]
on their advice received irresponsible answers like we are not responsible for any damages during transportation/big towing vehicle not at disposal and so on
in spite of repeated requests from 9.45 am to 4.30pm service were not provided
finally solved the problem through a local mechanic
7 man hours were wasted because because of irresponsible and un professional operation.
We expect your written explanation within in 7 days