Royal Enfield — very worst service I ever seen :(

Address:Coimbatore, Tamil Nadu, 641001

I am the user of re350cc. This thread is about worst ever service by sheriff motors saibaba colony coimbatore showroom of royal enfield. I have purchased re last year. Its been not even 11 months battery is out. It was under warranty. I gave rc book copy. No response from them. After one week, i visited again asked about it. They said missed my rc copy. So, i gave one more copy to them. I didn’t receive any call or intimation of what happening & when i myself gone to asked about complaint. No response from them. Then i decided to move compliant to branch managing director mr. Imran. After that they replaced standby battery for temporary. They charged 400rs for this. That standby battery also out within a month. For every time i need to visit twice or thrice to the re branch. Still my problem is not resolved. They don’t know to handle customers. I called re customer support but no response. I need an immediate action to be taken or i will move with norms and conditions within regulations.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3454
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information