[Resolved]  Royal Images — Sent wrong product

Address:

Chennai, Tamil Nadu

I ordered Item code U197 (Reebok Aviator Sunglass + Reebok Runner Shoes Combo) through online on Royal image website. My Order Number is[protected]. But I received only Puma shoe + Puma travel bag instead of what I ordered. I didn't received Reebok Aviator Sunglass + Reebok Runner Shoes Combo which is I ordered in your site. I asked courier boy to send the parcel to your office but parcel was opened. Immediately I made cal to given customer care conduct no (+[protected] but no response. I am very unhappy to your service. I am asking you to please resend the correct item to me which I ordered i.e. U197 Reebok Aviator Sunglass + Reebok Runner Shoes Combo. Waiting for your kind reply. Please order details below. Also attaching Tax invoice copy to you. Thanks. Hope you can do favour for me. Please send the correct item to me as soon as possible. Purchase details Order Number :[protected] Order Date : 25/02/2014 Order Details : Item Code: U197 PName: Reebok Aviator Sunglass + Reebok Runner Shoes Combo Pay Mode: FULL SWIPE Price: 2994.00 Total: Rs .2994.00 Note: I used 6 months EMI options to pay the ordered amount but the amount was taken at a single time. I am really unhappy about service.