| Address: | Near Kaveri Ladies Hostel, Chennai, Tamil Nadu, 600034 |
I bought a shoe rack with double door from royal oak through online 4 months back for Rs .4000. Both the doors are broken and its is opened. I had raised lots of compliants to the service team.They nerver pick up the calls and put the call on hold.I sent a mail to the customercare too.They are not even responding to my mails .I'm very much fed up and lost my patience with calling their team evrey day. Once in while, they will pick the call and will update me that they will resolve the issue and get back to me. But the service number is not registered. It has been more than 2.5 months, but still not yet resolved. I don know to whom shld I contact.The royaloak customer care no is [protected].
Please I need the item to be repaired or atleast refund my money back. Product is on1 year warranty period now. Was this information helpful? | 
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