Royal Sundaram General Insurance — insurance claim amount not approved

Address:Khordha, Odisha

Dear sir,
I have a two wheeler policy number royal sundaram vide no. Vmpb[protected].

I have claim in this policy and surveyor done all work and take all document and virify same. And finally they said you do wrong at policy bazar enter wrong previous policy no pb12345 of icici lombard..

And they said give us previous policy then we apprroved your claim.
How i give this previous policy, my previous policy no. Is different. Policy bazar bydefault do the same. I am not expected that from policy bazar me suffer lot. My claim amount almost rs. 8000/-. They said we reject your claim if you do not provide previous policy. I know you have a big name in india i am not expected you reject my claim for previous policy no is wrong.
Kindly do the needfull in the matter

Please contact this number head of royal sundaram, odisha. Mr. Pattnaik. Mb. [protected] they said to me.
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Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Royal Sundaram General Insurance Customer Care's response
Hi Gadadhar Behera, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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