[Resolved] Royaloak Furniture — Wrong Product delivered - marble centre table

SS@24

Oct 26, 2023

Address:

Ordered from mangalore. Shipping location yelahanka new town, Bangalore

Wrong product delivered- marble centre table item number CT 8038 has been delivered instead sonet marble centre table of item code CT 8058. Firstly the product has been delivered one week late than promised. We had told we need it soon since we are in Bangalore for only few days and there was ample time. But now wrong product is delivered. We even extended our stay only for the same. We are very disappointed. Please immediately exchange it maximum by tomorrow as we have to leave. Kindly confirm at the earliest tomorrow morning.

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Jan 19, 2024

Complaint marked as Resolved

Even though there was delay in the delivery and wrong product was delivered, they exchanged it next day and gave the right product. It did cause inconvenience to us but somehow the lady through whom we booked our product did her best to resolve it.