RSR Bharat Gas Agency,Pallikaranai,Chennai — Not received the cylinder for more than a month

Address:

Chennai, Tamil Nadu

I have booked my cylinder at the end of January 2015. On Feb 5th I received a message on my registered mobile stating my cylinder has been delivered. Still now (7th march 2015) I have not received the cylinder. I have called the gas agency multiple times and met them in person 6 times in the past 30 days.Every time they will say that I will receive the cylinder the next day, but still nothing happened. Since I got the message that my cylinder has been delivered on 5th Feb I assume they are doing some Malpractice by supplying the cylinder to hotels or selling in Black Market.Request to take stringent actions against such agencies to resolve consumer grievances. I have my account with RSR Bharat Gas agency, Pallikaranai, Chennai. My Consumer No is 38790597.