RSRTC — bus cancel without intimation

Address: JAIPUR, Jaipur, Rajasthan, 302018

Website: RSRTC

I have booked a volvo bus from jaipur to delhi for 31/01/2020. My pnr number is[protected]. My bus time was 11.00 pm and on 11.15 pm the ticket counter man told me that your bus was cancelled and you are shifted to another bus which will coming on 12.00 pm. The rsrtc did not give me any information regarding this. My flight was on 01/02/2020 at 5 am, due to this i coulud have missed the flight. They have worst customer service and they have done this before. They never inform the customer about bus canceling.