RSRTC — non cooperation by bus staff in online booking ticket

Address:	Sirohi, Rajasthan, 307001
Website:	RSRTC

Sir,
I have booked 2 online seats in barmer - kota semi delux bus rj 04 pa 5088 from sirohi to udaipur on 25/11/18 at 06:10 pm, seat no. 7, 8.. But when i boarded on the bus.. The bus conductor "manoj kumar" had already issued my seats to another passengers. I called chief manager of the respective depot mr yashwant singhania but he has not given me any satisfactry answer..
Please take this matter serious as many passangers like me are facing such issues..