RSRTC — online booked ticket not allowed by bus conductor and misbehaviour

Address:

Sirohi, Rajasthan

Transaction no : 20190114111212800110168349852736173
Ticket no : [protected]
Pnr no. : paldj[protected]

I booked ticket on rsrtc website (https://rsrtconline.rajasthan.gov.in/changeLanguage/en) on dated 14/01/2019 for abu road to ahmedabad in sleeper coach with bus of jodhpur depot,
When bus arraived at abu road bus st. Bus conductor refuse the ticket and not allowe us to travel journey make too much mis behaviour also i ask for help to abu road bus stand on duty service officer but he also ignore us said by we can't do anything

Trip information
Transaction no : 20190114111212800110168349852736173
Ticket no : [protected]
Pnr no. : paldj[protected]
Service start place : jodhpur
Service end place : surat
Reservation from : abr (Abu road)
Reservation to : ahmd (Ahmedabad)
Boarding point : abr (Abu road)
Alighting point : pald (Paldi)
Date of journey (Origin) : 14/01/2019
Departure time (Origin) : 14:45:00
Boarding time (Approximate) : 14/01/2019 21:15:00
Alighting time (Approximate) : 15/01/2019 01:00:00
Bus service type : sleeper semi delux
No. Of seats : 2
User id: shahejad78
Transaction date & time : 14/01/2019 19:33:03
Email id : [protected]@yahoo.com

Depot name : jodhpur
Depot email id: rsrtc. [protected]@yahoo.com

Passengers information
Name age adult/child gender seat no quota conc conc. Proof proof val

Shahejad shaikh 25 a m 28 g

Hina shaikh 20 a f 29 g mahila concession

Total fare details
Fare : 422.00
It. Charge : 3.00
Gst : 0.00
Total chargeable amount (Approx) : 425.00 0.0 (Convenience charge)