RSRTC — Payment is deducted but ticket is not booked

Sir I was booked a ticket on 11/11/2020 Jalore to Jaipur on 13/11/2020 sleeper semi delux bus but my payment is deducted and ticket is not booked so please initiate my refund in respective card ASAP
Booking detailes
Name Nitesh singhal
Mobile no [protected]
Journey from jalore to Jaipur
Journey date[protected]
Booking date 11/11/2020
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Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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    Rajasthan State Road Transport Corporation [RSRTC] Phone
    +91 14 1237 3044
    +91 74 1206 9769
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    Rajasthan State Road Transport Corporation [RSRTC] Address
    Parivahan Marg, Chaumu House, Jaipur, Rajasthan, India - 302001
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