RSRTC — proper route not following by bus

Address:	Air Force station utarlai, 344035
Website:	www.rsrtc.gov.in

Sir
I am anshul kathait a regular traveler in rj roadways bus. I am travelling by bus on 22 feb 19 ticket no. 000150 in bus rj 3109 i boarded bus at 14:50 hrs from utarlai to jodhpur. The bus is not following proper route as not crossing utarlai village. They go directly via highway which is creating lot of problems to passengers o[censored]tarlai. I was waiting at bus stand from 1345hrs (Utarlai). Due to this i couldn’t catch the bus which is scheduled to depart from barmer at 1400 hrs. We were 7 passengers waiting for the bus since 1345 hrs. The conductor is making nuisance and saying that he don’t know about the stop at utarlai. He has picked us from outer utarlai and make the ticket from utarlai as we couldn’t get the bus of 1400hrs. So we have to go to 1 km out from utarlai bus stop. He is wearing civil dress and not in his uniform.