RSRTC — regarding refund when the buses was on strike

Sir, on 27 july 2018 due to roadways strike my buse from rampur to jaipur was cancelled. L had booked the ticket of muradabad to jaipur bus from rampur to jaipur by using rsrtc online ticketing and couldn't cancel it at tht moment as the cancellation time period was over. So sir kindly look into the matter and provide me the refund of my ticket because the bus was not available on 27 july 2018.
Ticket no[protected]
Pnr no:-xjprj[protected]
Bus type:- super semi deluxe
Bus is from rampur to jaipur (Leaves rampur at 6:45pm)
Boarding time :8:15 pm
Reservations from muradabad to jaipur
Date :-27 july 2018
Booking date:-21 july 2018