RSRTC — staff misbehaviour

On 13th nov 2017 i was travelling in rajasthan roadways (Jaora - tal). I am a daily up downer passanger and travelling in this bus since last 3 months. But yesterday what happened was really terrible. I stood at the bus door prior to the arrival of my stop. While i was standing, the bus conductor misbehaved with me and told me the name of some other bus (Trivedi travels). He warned me not to travel in rajasthan roadways ever and told me to travel by trivedi travels. I request the authority to take the firm action agaisnt such unmannered staff of your bus. People say nothing is going to happen by such complains but i hope the misconception of people gets over through the considerate action on this matter. Thank you