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RTO India Complaints & Reviews

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Updated: Jun 16, 2026
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RTO India reviews & complaints page 101

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R
RakeshRex
from Kolkata, West Bengal
Mar 2, 2022
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Hi,

Its been more than 180 days I have completed the driving License test and passed it. DL Approval is completed on[[protected]], Still PRINTING OF DL IN FORM 7 ( SMART CARD ) is showing under processing.
Counter- MVI(TECH)-6
RTO India customer support has been notified about the posted complaint.
Its been more than 180 days I have completed the driving License test and passed it. DL Approval is completed on[[protected]], Still PRINTING OF DL IN FORM 7 ( SMART CARD ) is showing under processing.
Counter- MVI(TECH)-6
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    K
    Kuldeep Gogoi
    from Guwahati, Assam
    Mar 1, 2022
    Resolved
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    Resolved

    I have passed dl test on 9th February 2022. But my dl is still not approved. Why it take so much time. There is even no contact number to dial for DTO, KAMRUP RURAL (AS25). My learner license is about to due. If someone ask me for license then what to do?
    My application number is [protected]
    Name - Kuldeep Gogoi
    RTO Name - DTO, KAMRUP RURAL (AS25)
    THANK YOU
    Mar 5, 2022
    Complaint marked as Resolved 
    RTO India customer support has been notified about the posted complaint.
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      V
      vishavjeet6
      Mar 1, 2022
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      Address: State Himachal Pradesh RTO Nurpur HP38

      I'm trying to book DL test since 20 Jan but no slot is available. event the rto office don't pick up the phone and I have to visit their office to enquire. They told to book slot at 1am in night. Still it is showing no slot available for next 30 days. Please help with this. Its strange we are the customers and we have to beg for help.

      State Himachal Pradesh
      RTO Nurpur HP38
      My Learner license - HP38 /0003424/2021
      RTO India customer support has been notified about the posted complaint.
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        M
        Manisha !
        from Noida, Uttar Pradesh
        Mar 1, 2022
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        I had contacted RTO customer care or helpline for details if the RTO office wil be open on 1 March. They gave me false information which caused me a loss of time as well as transportation charges. I want compensation for the same.

        Customer care employees are appointed to resolve customer's problem and not worsen the situation by giving false information.
        RTO India customer support has been notified about the posted complaint.
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          M
          from Chennai, Tamil Nadu
          Mar 1, 2022
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          Resolved

          I applied for learner's licence on 29/01/2022 by completing all steps including fee payment but my application is under process for over a month at RTO level which I am not able to understand why. So I want my learner's licence as soon as possible. Please look into the matter as required
          Mar 1, 2022
          Complaint marked as Resolved 
          RTO India customer support has been notified about the posted complaint.
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            G
            Gopal Dasila
            Feb 28, 2022
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            Delay in Getting the Renewal of Driving License

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            Government Organizations
            RTO India
            [Resolved] Rto Delhi — Approval of endorsement on Driving License pending

            Application No - [protected]
            Respected sir/ madam,

            On 17/07/2021 i apply for renewal of driving licence and i have successfully submitted all the documents on 18/07/2021 and after some amendments I fully submitted the application on 25/09/2021, but since...
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            Ashish Shende
            from Pune, Maharashtra
            Feb 28, 2022
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            Address: Maharashtra

            The person visible in the attached file is using duplicate number plate registered on my name. The RTO number registered MH24AL7972 is registered on my name for Vehicle Bajaj Pulsar RS 200 ABS. I am raising the complain to make preventing measures to ensure that any criminal offences should not include my name. Please let us the next step to follow.
            RTO India customer support has been notified about the posted complaint.
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              Mandar Walavalkar
              Feb 28, 2022
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              Address: Central Railway Hospital waldhuni Kalyan pin - 421301

              I would like to make an official complaint to RTO office Kalyan. Today my middle aged parents had visited Central Railway Hospital for their health checkup. I had booked OLA Auto for them to return back home. When they were leaving the hospital a major threatening incident happened.

              Auto drivers outside the hospital were stating to take their auto only to travel home or anywhere, and were arguing that they wont allow OLA Auto to enter the area again. They also threatened my parents and the OLA auto driver that they will break hands and legs of our OLA Auto driver.

              Such incident is not at all acceptable. I want that a strict action must be taken against the auto drivers who threatens peoples for their lives.
              RTO India customer support has been notified about the posted complaint.
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                A
                Aashay09
                from New Delhi, Delhi
                Feb 28, 2022
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                Address: K-37,CIVIL ZONE,SUBROTO PARK, NEW DELHI-10

                My name is aashay Kumar and I'm trying to book a slot for my permanent DL but I can't because of the stupid site saarthiparivahan they show that slots are available but I can't book them I don't know why I'm trying for the last 18 days noone is responding and my LL will expire in 3 March 2022 i have already submitted my permanent DL application and application expires on 31 March 2022 . So please help me i don't want my money to go waste cause i have paid for everything 😞 no one is responding .
                RTO India customer support has been notified about the posted complaint.
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                  A
                  Anshulpathania4
                  Feb 28, 2022
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                  LL-[protected]

                  RTO Kangra, Himachal Pradesh
                  I'm sorry to say that I have been trying to make my license from the last 1 year but because of the lazy work at the RTO I can't, due to which i have to renew my learner licence and this time again my learner licence is going to expire in April.While booking a slot it always show that slots are not available for 7 days. I'm so fed up by such peoples who are just misusing their positions and slothful work. That's the reason why our country is not growing.

                  One advise from me that don't make the services online if don't provide it properly to the public.

                  And the last thing this portal is for consumer complaints so my kindly request is to solve ours complaint rather than putting into a trash.
                  I have attached my old and new learner licence as a proof so that you don't think I'm lying.
                  RTO India customer support has been notified about the posted complaint.
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                    U
                    Ummiumma
                    Feb 27, 2022
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                    My application number is [protected]
                    I passed Dl test on 17 feb 2022 and got verified message on 22 feb 2022 but till yet i don't get DL number
                    I request your goodself please do something as i need it urgently
                    Thankyou
                    RTO India customer support has been notified about the posted complaint.
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                      D
                      Devashis Haldar
                      Feb 27, 2022
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                      Address: Virar

                      Dear Sir/Madam,
                      I am Mr. Devashis Haldar, i had applied for 2 wheeler (Mcwg) driving license, my application no. is [protected] at Virar RTO, Maharashtra
                      I have passed the mcwg driving test on dated 25th Jan 2022.
                      But till the date its shows status pending for
                      1) approval of dl
                      2) printing of dl in form 7 &
                      3) dispatch of the dl pending.

                      So kindly request you to speed-up the process for my application [protected]

                      Regards
                      Devashis Haldar
                      RTO India customer support has been notified about the posted complaint.
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                        S
                        Siddharth_Saha
                        Feb 26, 2022
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                        Hi my name is Siddharth Saha. My application no is [protected]. I gave my DL test at RTO, MUMBAI (WEST (MH02) on 03.02.22, I have passed my exam as well. The test result has been processed on 08.02.22. Now the approval of DL and printing of DL form 7, DL dispatch are pending. I want to get this thing done asap.

                        Hope to find a solution soon.
                        RTO India customer support has been notified about the posted complaint.
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                          Amannagina
                          from Jalandhar, Punjab
                          Feb 26, 2022
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                          Address: Wr.388 bannia mohlla basti sheikh

                          I book my slot for lmv test. I got the the slot of[protected] timing 14:00 to 15:00, place phagwara village bir puad .But when I visit on that place for my driving test no one was there, office was locked, nobody there for taking our test . This is so wrong when I'm paying all types of fee to RTO this is not what we suppose to happen with us . Rto workers should do there duty . And there is no one who listen to us thats the most bad thing happen in our country. I'm complaining this because its wasted so much of my time . RTO OFFICERS should take serious action on this because the emploees of phagwara village bir puad are getting pay from government, and they are not doing there duty . Because of this people face so much problem. RTO OFFICERS should take action about this
                          RTO India customer support has been notified about the posted complaint.
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                            C
                            cshirasangi
                            Feb 26, 2022
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                            My application number is [[protected]].
                            On the payments page for driver's license, I entered the required details, and hit "calculate fee", it came to a total of Rs.150. Selected "sbi" as the payment gateway and proceeded to the payment page. But due to some network issue, the payment could not be completed successfully.

                            Now every time I try to make a payment, it is showing the following error
                            "Application is verifying with bank. Please press ok to continue"

                            After pressing ok, it does not show the payment page. I have tried making the payment a couple of times but every time i get the same message.

                            Kindly solve this issue as soon as possible.
                            RTO India customer support has been notified about the posted complaint.
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                              F
                              FRQ
                              from kurnool, Andhra Pradesh
                              Feb 25, 2022
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                              Sir applied for DL renewal in 07/08/2021, license renewed on 26/08/2021, but since then smard card is printed but could not be dispatched for the reasons best known to the licensing authorities.. its more than 6 months now...please RTA reputation is taking a beating...Somebody mind this...Please.
                              RTO India customer support has been notified about the posted complaint.
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                                A
                                Anay Jain
                                from Ahmedabad, Gujarat
                                Feb 25, 2022
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                                Address: RTO MEHSANA WIDE ANGLE

                                I taken appointment between 10:30 to 11:30 in RTO OFFICE Mehsana, Gujarat. no officer's were present at desk upto 11:00 a.m.
                                However I ask 3-4 times to take a application but they didn't take they told me serve is not working till 12:40.

                                My complaint is why I have to stand for 2-3 hours at RTO while I already applied for online for Ownership transfer. Why such a big delayed??? I am bank employee and I know the value of time.

                                My whole day is spoiled due to server not working in RTO, ATLEAST THEY CAN RECEIVE MY APPLICATION.
                                THIS IS NOT FAIR.
                                RTO India customer support has been notified about the posted complaint.
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                                  H
                                  Himanshu5654
                                  from Delhi, Delhi
                                  Feb 25, 2022
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                                  PASSED in DL test but RTO uploaded it FAIL

                                  My driving license application no. Is [protected]. I have given DL test on 16 Feb and marked PASSED on my application by the RTO inspector

                                  But on the next day when I log in to my application on Sarthi parivahan website, it was showing the status of FAIL

                                  I immediately contacted the RTO Dwarka Sector 22, Delhi where I have given the test. They said that don't worry you are PASSED we uploaded FAIL status because...
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                                  Ramesh Adak
                                  Feb 25, 2022
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                                  Hello sir, my name is Ramesh Adak, my district is Howrah and RTO is Uluberia (WB13), I want to lodge a complaint against the agents and the RTO officers who are taking 2700₹ for learner licence and driver licence, the major problem is individual person like me who didn't rent any agent, and paid 240₹ for learner licence and filled the form properly had to wait hours for scrutiny. On the other hand those agents were freely submitting their papers and the scrutiny officer was verifying those documents without watching any fault, In my case after waiting 4 hours when my time came he said that my documents were blur and I was ordered to submit again, when Online test was happening the agents were telling answers to those applicants, I was called at last when all the premises were empty. And I am quite sure I would be rejected in driving licence trial if I do not hire any agent.
                                  There is no value of honesty and time if you have money then you can buy time, the agents were so proud that they are doing robbery in daylight and the officers are shareholders of that money, I personally as a common citizen faced this kind of delay and harrasment.
                                  I request The Government of West Bengal please make the learner licence process totally online via ekyc as other states do.So that no Individual person fall in harassment like I was
                                  Thank you
                                  RTO India customer support has been notified about the posted complaint.
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                                    Mugdha Sane
                                    Feb 25, 2022
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                                    Rash driving at on Mumbai Goa road near Mangao. Risky overtakes.
                                    RTO India customer support has been notified about the posted complaint.
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