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RTO India Complaints & Reviews

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Updated: Nov 27, 2025
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RTO India reviews & complaints page 287

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N
Narin Shetty
from Mumbai, Maharashtra
Oct 4, 2019
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Address: Sanpada, Navi Mumbai, 400705

I am narin shetty residing at sanpada, navi mumbai. I have applied for driving license online on[protected] but still i haven't receive my driving license.

Application number[protected]
Dob[protected]
Rto name - dy. Rto, vashi

It shows under scrutiny - (Document verification) and when i visited the rto they don't know anything about it. I have been visiting like for months now but no resolution.

I also tweeted on twitter and tried to call the toll free no. But unfortunately was not reachable.

Please let me know what to do next as i think the documents are misplaced by the rto officials.

I have attached the screenshots of the same. Please check, hoping for a positive response.
+4 photos
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    Sudhansu kumar singh
    from Mumbai, Maharashtra
    Oct 3, 2019
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    Address: Smq-102/01,Hawk enclave, Afs bidar,, Bidar, Karnataka, 585401

    Sir, my motorcycle no mh12cx571 not showing online. I am having its registration book, doing insurance every year. Registration valid upto aug 2020. How it can be possible that their is no record against my vehicle. My contact no-[protected]. Please help me. My purchase date in the year 2005. Please help which will help me to follow and maintain all documents which are required during driving.
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      Vairale Parshuram
      from Delhi, Delhi
      Oct 3, 2019
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      Address: pl no 297 SaiAmrut soci. saigram ambad link road, Nashik, Maharashtra, 422010

      Hello,

      I have applied for dl in september 2019 and i can track all the steps completed successfully (Check status photo) except "dispatch of the dl and psv badge". It's 06.09.2019 today and still, i have not received my dl. Plz, help me related to this concern. I want to contact customer care but i am unable to find any contact.

      Rto: ( MH 15), Nashik city, maharashtra, india.
      Application number: [[protected]]
      +2 photos
      RTO India customer support has been notified about the posted complaint.
      I have passed my driving test on[protected] but now its[protected] . I get no msg from authority why my dl is not approved till now

      dispatch of dl and psv badge - Comment #3824627 - Image #0
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        S
        SunilChhawri
        from Delhi, Delhi
        Oct 3, 2019
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        Address: RTO Panvel, Raigad, Maharashtra, 410210

        Name: sunil chhawri
        Dl application no. [protected]
        Dl test date: 26/08/2019
        Test conducted by: nilesh s deshmukh

        My learner's license was issued on 1st may 2019 & i appeared for dl test on 26/08/2019.

        I passed the lmv test and was absent for mcwg.

        Even after passing the test, my application status shows that dl approval is pending. It has been more than a month and is causing a lot of inconvenience.
        RTO India customer support has been notified about the posted complaint.
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          Shyam KoppoJu
          from Attingal, Kerala
          Oct 3, 2019
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          Address: 3 105 NANDIPADU MIRYALAGUDA, Nalgonda, Andhra Pradesh, 508207

          * I have obtained the learners driving licence after giving an examination on Apr 14 2019 at unit office Miraylaguda.
          * I have attended a test drive for permanent licence and successfully passed in the same as per instructions given by RTA official of driving inspector in Aug 2019
          * Although, I haven't received my permanent driving licence till date.
          * I have tried all the possible channels for redressal but of no use instead of disappointment with unanswered/ unattended requests beyond fortnight.
          * Kindly check and do the needful
          Thanks a lot
          +2 photos
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            Vivek8739
            from Mumbai, Maharashtra
            Oct 3, 2019
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            Address: Chemical Engineering Dept, IIT Bombay, Powai, Mumbai City, Maharashtra, 400076

            I applied for a license after the completion of 1 month of the learner's licence. I gave my test on 30th august and scrutiny and test results have been uploaded on[protected] since then approval of dl is pending. Its been one month for approval of dl. There is no update.

            My application number is [protected]. I have called on the given number of rto but it was never picked by anyone. I have to go home, i dont know how i will drive car or any vehicle if i will not have licence. If you are making rules, then expedite your systems also.
            RTO India customer support has been notified about the posted complaint.
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              Anuradha.Arun
              from Bengaluru, Karnataka
              Oct 3, 2019
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              Address: Jayanagara, Fourth Block Complex, Bangalore, Karnataka

              Dear sir/madam,

              I visited rto jayanagara, bengaluru on tuesday 1 oct 2019, at 11:00, for my llr as per appointment. There was a huge line of nearly 100 citizens waiting for their turn - at the first counter - for submitting the form and making the payment. This took around 2.5 hours for my turn to come. Thereafter, 2 more lines were ahead - one for original documents verification and the other for online test.

              Requesting you to digitize the first two procedures - wherein citizens can submit forms and documents online, which will ensure saving if time and effort for both citizens and frustrated officials.
              The system could be linked to other govt departments - eadhaar, passport, etc for original documents verification.

              Also, the server performance needs to be improved as both at the first counter and the online test, server kept crashing or was extremely slow causing more delays.

              Totally, i spent 4.5 hours for the whole procedure excluding my travel time - which amounted to a full day leave from work.

              For your kind action action please. I look forward to implementation of ‘digital india’ initiative at rto.
              Thank you in advance.
              Anuradha
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                C
                chanakya joshi
                from Mumbai, Maharashtra
                Oct 3, 2019
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                Address: TARANAGRI SEMRA NO 2 MUGALAHA MEDICAL COLLEGE ROAD, 273013

                I filled the form for renewal of dl and address change. Intially i lived in area of rto deoria, now i am in rto gorakhpur. So i waneted to changr the address as well as renew my dl. But the form has been submitted to rto deoria instead of rto gorakhpur. I went to both places, they are telling you have to cancel the application number and refill it. I paid 600 rs for this, and both rto are saying it will not refund. Please help me to refund my money
                Application no - [protected]
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                  A
                  ananyaa.sharmaa
                  from Delhi, Delhi
                  Oct 3, 2019
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                  Address: Faridabad, Haryana, 121001

                  It has been over a month that my driving license got issued (Date 20.08.2019), yet i have not received my driving license till date. I can nowhere check it's status post dispatch, there are no updates on my phone number/email. It's so confusing. I checked usually the time taken is of a month to get it delivered at your doorstep, but it has been over a month now. The contact numbers of rto/rla faridabad are hardly functional. It either says switched off or someone is never picking the calls. Such poor customer service. I need this to be resolved asap, and need my driving license at the earliest.

                  Additional details -
                  Date of issue : 20/08/2019
                  Dob : 24/08/2000
                  State : haryana
                  City : faridabad
                  Dl number : hr[protected]
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                    Kalim idrisi
                    from Mumbai, Maharashtra
                    Oct 3, 2019
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                    Address: Bara banki uttar pradesh, Barabanki, Uttar Pradesh, 225401

                    Dear air/madam

                    I was booking slot for ll test but its unable. And no error shows there just stops the page after enter the security code received in moble.. So please help me with this issue

                    Its very important for me please help as soon as possible

                    The application number is #[protected]
                    Dob[protected]
                    If possible please book the nearest slot by yourself also ok no problem
                    I have done the all process include payments.

                    Thank you for your great help.
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                      pavanrathod289
                      from Yavatmal, Maharashtra
                      Oct 3, 2019
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                      Address: 255 Belora Taluka Pusad dist yavatmal, Yavatmal, Maharashtra, 445215

                      Dear sir/madam,
                      I mr. Pavan sudhakar rathod who have applied for 2wheeler driving license my application no.[protected] at yavatmal rto & i have passed for mcwg driving test on dt.08/07/2019, but till the date its shows status pending for
                      1) approval of dl
                      2) printing of dl in form 7 &
                      3) dispatch of the dl & psv badge pending.
                      As per our parivahan mantri mr. Nitin gadkari saheb statement last time that on news that all the license will be issued to the applicant within the week but in my case its more than 3.5 month. I have applied for license individual, without any agent, is that my fault please explain me. Now how can i drive vehicle without my dl. Its difficult for me to drop & pickup my child from school. Its my humble request to you please help me to get it as early as possible
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                        N
                        nayakH15
                        from Mumbai, Maharashtra
                        Oct 2, 2019
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                        Address: Mobile PUC van at Godrej Petrol Pump Vikhroli West, Mumbai City, Maharashtra, 400079

                        I just did my puc for self owned 4 wheeler where the report was found to be questionable. I am attaching the report that was handed over to me by the mobile puc at the godrej petrol pump outlet for your immediate attention and action. The reading states 0.00 against the rpm prescribed norm and charged rs 90/- for the same.
                        My concern is how can rpm be 0 for a 4 wheeler vehicle. 100% it seems there is an error in the machine used.
                        RTO India customer support has been notified about the posted complaint.
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                          Jaydipt
                          from Pune, Maharashtra
                          Oct 2, 2019
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                          Address: RTO, AHMEDABAD, Ahmedabad, Gujarat

                          I went for driving test of 4 wheeler in ahmedabad rto. I was being told by instructor sitting inside track that i need to take right turn but it was actually left turn. The instructor misguided me and made me fail. I spent almost my half working day there and now need to reappear after a week.
                          I did pass in two tests out of four and then misguided.
                          RTO India customer support has been notified about the posted complaint.
                          Maine learning license banwaya usme LMV AUR MCWG DONO BHARE AUR TEST BHI PASS KAR DIYA LEKIN JAB LICENSE PRINT HUA TO BUS MCWG KA
                          New rules from rto in byk and car nub plat in rto gaidlince in but my byk is old 2011 i have going to rto office no any question ans given and contact to agent

                          i have contact to agent rto but new nub plat rto very costli so pls gidline i have a chang my nub plat

                          thank
                          ketan gohil
                          [protected]
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                            Patelsuresh9125
                            from Ahmedabad, Gujarat
                            Oct 1, 2019
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                            Address: Anand, Gujarat, 388001

                            Take too much fine if anyone don’t have licence at the driving time and according to rules anyone can submit original document under 15 days so why this is happening . RTO take 2000 rupees for that. I am going to share one incident I have copy of driving license and RC book and I saw to traffic police officer and he gave me a letter of fine and this letter gave in RTO office and employee ask me about 2000 rs for small problem but the rules say only take 100 rs for that fault and when anyone show your original document all are not guilty . RTO employee don’t share which rules apply on this case and also don’t share traffic police officer, so why employee asked me about 2000 rs. I have a hard copy at that time when I was driving a bike but it is not true copy verified only that is my fault and this fault was very expensive for me
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                              Paras Kohli
                              from Bengaluru, Karnataka
                              Oct 1, 2019
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                              Address: Bathinda, Punjab, 151103

                              Dear sir/madam,
                              I am mr. Paras kohli i have applied for duplicate driving license, my application no. Is - [protected] at rampura phul rto, dist:-bathinda, punjab
                              I have completed all processes and submitted my fees and docs in rto office on dated 26th august 2019.

                              But till the date its shows status pending for
                              1) approval of endorsements on dl
                              2) printing of dl in form 7 (Smart card)
                              RTO India customer support has been notified about the posted complaint.
                              Dear Sir/Madam

                              My application no. Is [protected] .
                              My documents not uploading so plz check it & give me response

                              Thanks & regarding
                              Teetu singh
                              [protected]

                              G

                              duplicate dl status pending - Comment #3548648 - Image #0
                              There is no issue of long lines and air conditioner and fans are not working server are continuously down the are delaying day by day . I request to please action about this process of rto ahmedabad... Please proceed this complain...
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                                karamat khan
                                from Mumbai, Maharashtra
                                Oct 1, 2019
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                                Address: 560067

                                Dear sir

                                My application number is [protected]. I tried to make payment online for learner license but in the first attempt the payment could not happen. After that whenever i am trying to make the payment, each time i get a message

                                "application is verifying with bank..."

                                And then

                                "payment is pending... Please wait for 30 mins for confirmation from the bank".

                                It is the 4th day and still same message.

                                Please suggest what should i do.
                                RTO India customer support has been notified about the posted complaint.
                                I was paying for Learning License Fee But transaction Failed last. Money Was Deducted from My Account but Not Refunded.I Need My Refund

                                payment pending for ll - Comment #3548654 - Image #0
                                Dear Sir,
                                I Am Having A Learning license GJ08/0006459/2019 that issue on 15/04/2019 and going to expired on 14/10/2019.
                                but am unable to booking a DL test slot.
                                please refer image below.

                                kindly do the needful

                                payment pending for ll - Comment #3549652 - Image #0
                                payment pending for ll - Comment #3549652 - Image #1
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                                  chandan arandhara
                                  from Mumbai, Maharashtra
                                  Oct 1, 2019
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                                  Address: Sivasagar, Assam, 785640

                                  The rto at sivasagar (Assam) is charging unauthorised late fine for making pollution certificate. The official charges for making pollution of two wheelers is ₹85 and all other vehicles is ₹110 with a late fine of ₹100. But sibsagar rto is charging a late fine of ₹500 which is totally unethical. They don't even provide a receipt of the same. Not only this there are many wrongdoings going on in that rto. The mvi is charging hefty amounts for doing an inspection and he does this through his security guard (Mr. Changmai) who does all the bargaining on behalf of him. Also the office is full of brokers. Such reasons make us feel paying a visit to the rto is nothing less than harrassment. Sir, this is an ernest request to look into the matter with utmost urgency.
                                  RTO India customer support has been notified about the posted complaint.
                                  Payment is pending pl.wait for 30 mins. for the confirmation or pl. contact rto office.
                                  Sir I give test for permanent driving licence and I passed the test but my Approval of DL is pending I submit applications 2 month ago
                                  Application no.[protected]
                                  Thank you
                                  Hi RTO,
                                  I have got the delivery of my vehicle on 7th may. As you can calculate how long it has been till today. I haven't received it yet. The best part details regarding of dispatched RC to my address from RTO pune. Why it has to be too slow process?
                                  Dimple Baruah
                                  Server in RTO Rajaji Nagar is not working. People are waiting in queue for more than 3 hours to take photo. Please attend immediately.
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                                    Shr_Joshi
                                    from Noida, Uttar Pradesh
                                    Oct 1, 2019
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                                    Hi,

                                    I cleared driving test for two-wheeler geared vehicle on april 29th this year at kolhapur rto and i have still not received my driving license. This is causing me lot of inconvenience as -
                                    1. I have to drive my without gear tao vehicle without license (As i had to surrender the earlier original license to get the new)
                                    2. I am not able to apply for 4w learning licence until i get the new one
                                    3. And there is no way to find out the whereabouts of my applied and cleared license, every time i visit rto, i am asked to roam from one room to another... With no help availed.

                                    Please help me at the earliest as it has already been about 5 months now.
                                    RTO India customer support has been notified about the posted complaint.
                                    Bus Mp 37 po 0919 goes overload, but bus conductors still pushing peoples in bus and after 20 minutes engine goes down please take action against this bus.
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                                      A
                                      amrkumar
                                      from Delhi, Delhi
                                      Sep 30, 2019
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                                      Address: C-51 hind vihar prem nagar -3 kirari, New Delhi, Delhi, 110086

                                      Maine[protected] ko burari me driving test diya tha jisme car ka driving test diya tha lekin licence sirf bike ka issue kiya gaya jabki wanha recording bhi ki gai thi per deparment se itni badi galti ho gai or main car drive nahi kar paa raha hu, meri department se yahi vintee hai ki wo mujhe car ka bhi licence recording ke adhaar per issu kare taki main car drive kar saku

                                      Name - amritesh kumar
                                      Cell - [protected] / [protected]
                                      RTO India customer support has been notified about the posted complaint.
                                      Site Sarathi is facing issues in booking appointments for licence test as after trying again and again, it is showing that the page is unavailable, kindly look in to the matter as I paid the amount of test on the website itself, now what to do to book an appointment or get my amount back.

                                      wrong driving licence issued for application - 2420143619 - Comment #3548544 - Image #0
                                      I passed my learner's license test on 20th august tuesday. Its been more than one month and my application status is still under processing at licensing authority. It is creating alot of problems please take action against it. My application no. is [protected] i even placed a complaint with up transport but my problem is still not resolved.
                                      I sumbtied a request for learning licence afterthet I cancelled this req.but in my account deducted 950 Rs for licence fee.i already cenncelled this.i want refund my payment.plz help me
                                      Dear sir
                                      we are inform that my vehicle num
                                      GJ 12 BF 2180 RC book has not received.
                                      post office are inform but not received hear and last location bhuj.
                                      plz help this problem.
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                                        Preeti233
                                        from Noida, Uttar Pradesh
                                        Sep 30, 2019
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                                        Hi,

                                        I would like to complain about my dl. I have not received it yet and it says that it has returned to rto lucknow back. But the delivery person did not even come to my home. It got dispatch on 23/07/19. My tracking id is eu[protected]in. When i called the indian post, they said they have already returned it to the sender (Rto lucknow) and i need to connect directly with rto lucknow. Then i called the rto on[protected] but the number is in-valid. It's not getting connected. Let me know what should i do now.
                                        RTO India customer support has been notified about the posted complaint.
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