RTO India — bike towed for no reason

Address:

Thane, Maharashtra, 400606

Here are the details of the incident which took place today! Below is the copy of the complaint I lodged at consumer forum.

I Ashay Ninad Kully, had parked my bike MH -12 KU - 7038 inside the parking area properly on 27th March 2018 at 11:30 am beside Odyssey IT park. The exact address is Wagle Industrial Estate, Rd Number 9, Ambika Nagar No 3, Thane West, Thane, Maharashtra 400604.

My vehicle was picked up on charges of "NO PARKING" and brought to Nitin Company Area. I should the picture of my bike's location to Traffic Police Inspector Jadhav and asked about my crime. He said that lane was meant for cars and opposite lane was meant for bikes. There is no signboard suggesting the above statement near Odyssey IT Park, neither there is a board of "PARKING" or " NO-PARKING". Jadhav Sir agreed with the same but he said if I would come out of the building and showed hands them he won't have tolled the vehicle. This is the silly explanation and totally an absurd reason! I always follow traffic rules. I showed them my Driving license, Insurance. PUC, RC book, and demanded a genuine reason for towing my bike. Jadhav sir didn't have an answer, he kept on saying you should have parked in the opposite lane. Well, there were other bikes parked in the same lane where I parked. The registration of my bike comes under Pune RTO, hence I feel my bike was towed as other bikes weren't even touched!

Later, he agreed to waive off the one hundred rupees of towing charges, and I had to pay 200rs for no- parking charges. I was denied the receipt for the same. The reality is that I parked in the Parking area. How will a common-man understand which is bike's parking lane and which is cars? There is no signboard. Also, the entire toeing team mishandled the bike, my bike got scratches! The towing boys are rude and use abusive language. Just because they want to pick vehicles, they randomly pick vehicles. I never got a receipt for paying the fine charges for the law which wasn't even broken.

The system should change ! My mom was praised by THANE RTO for wearing a helmet and a beautiful letter and photograph of her wearing the helmet was send to us. Here, I strictly follow rules and such incident happens!