Rto India — driving licence status pending

Address:

Ramgarh, Jharkhand, 829122

Sir/madam,

I had applied for driving license renewal online and made the payment also.
Uploaded all the required documents and completed the whole process on 30/11/2019 by visiting dto ramgarh and still the application status reads "application is under processing at rto level".

Its been more than 45 days now.

Still the process is stuck and i am without driving license.
Here is my application no.
Application no. [protected]
Please help me out at the earliest. Hope to hear from you soon.
State - jharkhand (Dto ramgarh)

Regards
Madan mohan chaturvedy
Appl no.- [protected]