RTO India — driving license payment issue - [protected]

Address:RTO Gurugram, Mini Secretariat, Gurugram, Haryana 120001, 122001

Hi team,

I have made the payment for driving license on sarathi portal dl applicatio no [protected] and i can see my amount is also deducted but the status for my application shows as "payment failed

Then, post checking with my icici bank they informed me that they have refunded the amount back to merchant

I did the payment first on 14 th may which was unsuccessful on this application for which i have received the update from bank that they have refunded the amount to he merchant site which was debited from my account but you didn’t received it.

Also, i again made the payment on this application no on 03rd june 2019 which was successful that’s the reason its showing as paid

I would request if you can check that you must have received the payment twice for this application from my side which i want you to refund back to me

Transaction amount: 1280/-

Transaction date: 14th may 2019
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RTO India customer support has been notified about the posted complaint.
Jul 28, 2019
Updated by NehaSingh15
Payment Reference ID[protected]
Sep 30, 2019
Updated by NehaSingh15
Team,

Any update or progress on this?
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