RTO India — learner license

Address:

Vadodara, Vadodara, Gujarat, 390019

Hi, myself gaurang from vadodara, i had applied leaner license, one application no -[protected] i already canceled for which i lost my 900 rupees which is rto respond that not received and i got deduction notification with from bank,

I applied another application -[protected] with expired learner license to renew it, during application initially fees was not received to rto again and money got deducted, i called help desk about incident that time one lady has picked up my called and not answered till 30 minutes, i cut my call and again i tried to connect that time one person has suggested me to pay from firefox (However it was done but no-where it is mentioned to use firefox only), now i went to rto vadodara with application that time i got answered from rto verification officer that this application is not valid (Fees 150 slip is not valid for learner license you have to pay 1150 which is another shock for me), i gently asked him that ho i got refund he respond me to apply on-line for refund and while i came home and called customer service then attendant told me that i will get refund from rto only & rudely disconnect my call with half of information.

This is how our digital india works.

No proper guidelines