Bajaj Auto Complaints & Reviews

Elec chetak 3502 (KL46AA 6575)
Dear Bajaj Auto Customer Service,
I am writing to express my frustration with my Bajaj Chetak electric scooter, which I purchased from Thrissur Kerala Sitaram Agencies on May 25th 2025. The scooter's registration number is KL 46 AA 6575.
I have faced repeated issues with the battery, requiring two separate visits to the dealership for repair. The service I have received from the dealership...

I purchased the vehicle just 2 days ago, and it had only 87 km on the odometer at the time of job entry for the complaint. Despite being brand new, the vehicle is exhibiting noticeable vibrations in the front dome area and gear shifting issues, which is highly disappointing and unexpected from a brand like Bajaj.

Upon reporting this issue to the dealer, I was informed casually that "this issue is common in all Pulsar 220F...

I am writing to express my serious concern and dissatisfaction with the repeated issues and poor service I have experienced at your Bajaj service centre located in Sakinaka, Andheri East, Mumbai.

After handing over my bike to the service centre, I was initially told the problem would be resolved, but the experience has been frustrating and unprofessional. The bike was kept at the centre for nearly a month, and I was charged approximately ₹12, 000. However, within a couple of months after the service, a similar noise from the engine — which was the initial issue — started recurring.

Recently, I submitted the bike again for servicing, and this time it was held at the service centre for nearly three weeks, during which no updates were provided regarding its condition or progress. On 9th July 2025, while riding home, the bike broke down in the middle of the highway and shut down completely. I had to arrange for the bike to be towed back to my residence, which is around 15–20 km from the breakdown location.

When I contacted the service advisor, they denied any accountability, claiming that the work was completed and images were shared. While I acknowledge the photos were shared, this entire process is beginning to seem like a money-making strategy rather than genuine service. Their apparent lack of expertise and attention to detail has resulted in me facing new issues with the bike every 2–3 weeks.

This is not only financially draining but also extremely unsafe and inconvenient. I request a thorough investigation into this matter and demand a resolution that ensures my bike is repaired properly — without any further unjust charges.

Looking forward to a prompt response and appropriate action.

06/07/2025
I have NS 400z. I changed my rear brake pads on 18/06/2025 and it finished at 24/06/2025. I was at ride from Silchar to Shillong on my NS 400z. when I was coming back the ABS and MTC light were sometime blinking and sometime it is contantly showing mtc and abs error. I came back at home and today when I took out my bike to change the tyre it was not starting and after to much of struggle I started it and it started giving...

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You said:
Write a complaint claiming 50000 rs as a compensation for the difficult caused due to not getting back my vehicle from the service center for 2 and half month and the difficulty it has caused to me to go to work
ChatGPT said:
Here's a formal complaint letter you can use to claim ₹50, 000 compensation...

Sir, I request my bike's RC book and bike number. AP 40 FL 0890, I purchased it on 07/APRIL/2025,...

Hi Team,

Please find below complaint against Visaka Bajaj (Dealer) Kolkata - sodepur, girja, Pin Code - 700115.

I have Purchased a Bajaj Chetak 2903 on 22nd April 2025. Since I have purchased this vehicle I am just feeling so bad that why I trusted this brand.

I am facing the issue since received the vehicle regarding the Range. I have taken few snaps of the range and battery issue I have faced.

I have visited the service center 3 times and they are saying that we have updated the software now I need to drive and check whether the problem still exists or not.

We are fools that first we will purchase vehicle by paying so high amount and then we will keep on visiting the service center to resolve the issue we are facing.

If the issue with the vehicle is from the first day it means that this is a manufacturing defect and showroom has sold me the same. Even though the sales person Ankita has not guided me at its best so that I would haven’t purchased the same.

Firstly I visited OLA to purchase the S1x the range was better than your chetak with less price. Just because they said that it will take upto 1 month to get the vehicle with registration I denied to book that. Then Ankit from Bajaj told me that I will get the vehicle within 1 week after purchasing. But I received the vehicle after 15 days. I was feeling so foolish that why I purchased this chetak it took similar time for the delivery.

In short :

I have been sold a defected vehicle by the dealer.

I have been misguided with the features.

Now my issue is not being resolved anyway.

Why a customer will have to face these sort of issues and visit the service center every time after paying so much of money?

Because we are fools we trust the brands only.

I need a s strict action against this issue because bajaj has sold me a Defected vehicle.

I am also uploading few pictures kindly check.

I need an immediate resolution to this. And sales persons should be polite and fully guided.

This is my loss of money and I want my money back and company just take your vehicle back.

Suggestion - This company must be penalised in high priority as there are most complaints over the internet and social media. The company is just looting others and making money no resolution no seriousness by the company. I have already emailed them everything and tweeted as well but no response.

Requesting the consumer forum team to tae a strict action we are already suffering hard to make money and in this way the company is doing fraud.

I am writing to express my deep disappointment with the Bajaj Chetak 2903 EV scooter that I recently purchased from your rambhag showroom. Despite my high expectations, the vehicle has failed to meet even the basic standards of reliability and performance.

After just one month o[censored]se, the scooter encountered a battery fuse issue, which resulted in my vehicle being immobilized for approximately 25 days while awaiting a resolution....

Gear side cover oil leakage problem but problem not solved 5 times our services no response...

Respected Sir/Madam,
I am Satej Mahamuni, residing in Wai, I am On 31st March 2025, I went to the showroom of dealer Swami Motors (Sagar Mandhare) in Wai (Satara) to buy a Bajaj electric bike, but the bike showroom is not available, so they did not take the booking; After that, they called me on 21st April 2025 to book and I made my booking with Kamal Motors in Phaltan on 21st April 2025 and I got the receipt of it. And then the owner...

I have bajaj pulsar 220f.

multiple time bike send to showroom
for oil leak
engine oil leak
every time i paid money
but permanently not resolve my issue
after 2day same issue again. again
i want launch. complaint gor bajaj auto service
other wise i will go higher level
my bike registration no MH11CP5060

bajaj auto address Sai Service Pvt Ltd...

Bike got problem with engine compressor within one and half years of purchase and given service on March 30 but not yet resolved and simply saying that we put for spare purchase and waiting
We peoples are suffering due to their irresponsibility...

I am experiencing a problem with the front wheel intermittently jamming. This issue started after 1 year of purchase. The jamming occurs while braking, after riding for a certain distance. This is a significant safety concern and makes the scooter unsafe to ride....

Respected sir/madam,
I would like to draw your attention towards the quality of hand lock provided in Bajaj Platina bike each model is easily unlocked with key of other bajaj platina bike.This is a very big issue in related with security and privacy.
So, please alter the key combination of each platina bike in future to avoid theft of bike....

This is kindly bringing to your notice, to take action on Select Bajaj service center which is located at Uppal, Hyderabad, Telangana. I have given my Pulser 125 DTS bike for repaire of starting problem on 28/12/2024 and the receipt No is RJC[protected], The Technician in the service center told me on 02/01/2025 there was an issue of ECU technical part is not working and it is comes under warranty there is no charges on replacement for...

I am facing the same issue. I bought a bike on 29th November 2024 from JPS Bajaj Alambagh Lucknow, and the Floor Manager, Mr. Shivam Srivastava, promised to provide a helmet by 1st December. However, it is now 22th December, and I still haven't received it. Now he is asking me to talk to the manager....

I bought N160 4 months back, just after 2 days I notices the switch boxes are loose so I visited the service center they told me it comes as it is now we cannot make it more tight. Then during the 1st service they removed distance to empty feature and when and told me it will show only if the fuel tank is half filled but it never showed up to the date. After riding for 4 months I discovered there is gap between the side panels and the clutch...

I am not a consumer of BAJAJ Auto, I don't know why they debited 117 rs from my account at 10 Sep 2024...

I am writing to express my deep dissatisfaction with the performance of my Bajaj Pulsar NS 125, which I purchased on January 28, 2022. Despite being a 125 cc bike, it has consistently failed to meet even basic expectations, causing me significant inconvenience over the past two and a half years.

From the very beginning, my bike has had issues with fuel leakage, which I reported to your service centers multiple times. While...

My vehicle no is-gj18ca0241.

I have pulsar 180 bike 2012 model, i visited your authorised service center at khemka bajaj etmadpur (Pin 283202) for my bike service and parts replacement. They told me that parts of my bike are not available so i should visit branch at agra which is 20 km from my home.
Yesterday i went to khemka bajaj located at azad nagar (282006) for the same. I took estimate for each parts and then service of my bike completed.
At the time of payment they told me that net is not working they wont be able to provide me bill and provided me hand written bill.
I asked for parts wise bill then hand written item wise amount told to me, in that amount in estimate and final bill differs. I asked them why are u charging higher from estimate given, response from your team was as net is not working we have given you rough estimate. But in final bill each part has higher amount from estimate. Proper information should be given before starting service of bike.
After some time senior person over there instead of guiding his team, told his team (For example indicator) ukhaad lo sare indicator wapas.
Seriously what kind of language is that. There is no cost of my time. If his team has done mistake he should have admitted it.

Still after all that i paid all the charges and it was told me that i will receive my bill on whatsapp which i have not received yet and god knows when i will get it.

Story doesn't ends here, when i was going home after paying heavy charges without bill clutch wire of my opens suddenly. I want to ask who is responsible if anything had happened to me in that time.
For what u have charged me if i m facing issues in same day. What kind of service is that.
Somehow i managed to stop my bike and as bike was damaged i and my father (Who is senior citizen) walked around 4 kms carrying such heavy bike. Imagine the kind of pain which i was facing after paying huge amount.
In the end somehow i reached etmadpur khemka branch thinking my issue will be resolved here. But as i entered office at 5.35 pm, a lady over there shouted that time is over, come tomorrow. Without listening and understanding my query just told me to come tomorrow. I asked for timing of showroom, it was informed me that as it is rural area we use to close early. Timing of showroom were not mentioned in entire premise. I think timings should be mentioned for proper guidance to customers.
I told that i want to meet manager over there. A person named anand sharma came and after listening told me that they don't have parts to repair my bike.
My question is that everytime same answer is there that we dont have parts is acceptable??
What is the use of authorised center then??
I informed anand about there staff behaviour and timing he told me that i m not not giving salary to their employees.
I dont understand why managers at workshop or showroom respect customers, are they not important???

Still problem in bike is not solved and i have not received bill yet.

Worst experience at two centres on same day.
Attaching bill and hand written copy for your reference. Please solve my problem on urgent basis and please improve your customer service and teach employees how to talk with customers.

Today i called cc my complaint was registered but still my payment receipt and call from your side is pending.
I want to register my complaint in consumer forum. Please provide me necessary details for the same.
Mobile no -[protected]