Bajaj Auto Customer Care
Bajaj Auto Ltd
Customer satisfaction rating: 27%
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2729
COMPLAINTS

Bajaj Auto Customer Care

Bajaj Auto Ltd

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Address
Akurdi
Pune
Pune District
Maharashtra
India - 411035

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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768
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268

Phone:
Phone:
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385
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168

Customer satisfaction rating
27%
Complaints
2729
Pending
37
Resolved
719
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Bajaj Auto Complaints & Reviews

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Bajaj Auto — the product used was not of original quality in paris service center srinagar

 Dar Umer on Nov 18, 2018
Sir i have changed foot rest and gear shift 10 days ago but after ten days when i checked in my first service thay dont match with original one weather in material or pattern so plzzz take it in consideration and give me the original 1 that will be ur most kindness sir it is our believe that u r giving genuine parts bt wrong thing happens in ur service center so plzzz give me the original 1 as i have paid the amount for orginal ones...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bajaj Auto — lost of problems in new bike

 Gautam1334 on Nov 17, 2018
Hi i'm gautam form ahmedabad
I purchase my new bajaj pulser 150 twine disk bike on navratri festivals. But within 1 month i have many problems in new bike. Many time i visit bajaj service center at ahmedabad laldarwaja amin bajaj. But they cant solved my problem. Every time they open my new bike and say all done, but after some days other problems start.
1) within 1 month leakage oil
2) start disk break voice
3) now voice in back side tyre.
I purchase new bike not old bike.in new bike have many problem then what i do?
Please help me sir.
Gautam...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — improper bike servicing

 Diniya on Nov 17, 2018
Hi team,

I am very much disappointed with the bike servicing of bajaj sai services, aundh (Pune).

It's been third time they have provided me the bike with improper servicing. I have dominar 400 and after bike servicing also the body part of the bike is very much loose and loud, engine getting heated quickly, rough silencer noice, loose bike chain, vibrations, bike pickup and hard gair.

Could you please take the necessary action on it and help me with proper servicing.

Thanks & regards,
Dinesh mishra
Ph# [protected]...
Complaint comments  Read comments Complaint category Products & Services

Bajaj Auto — the company cheated me very bad

 Syed Babu on Nov 17, 2018
I had taken pulsar 200 ns bike on finance, i had paid many dues everything but some "many times" i was cheated by the bajaj executive person's same has happened again with me again now.!

I had a total 8k change due on my loan..!!
I was getng many calls from a lady called "deepa" from this number from baj fin office no=[protected].!!
As daily she use to call me and say me the "offer" that if i pay "6.5k" within that month i will be getng a waver and all my remaing 1.7k vil be cleared as a waver nd no due vil be there, and also...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Auto — plusar 220f bore replacement

 Arvind_somaiah on Nov 16, 2018
I, Arvind Somaiah purchased a pulsar 220f 2018 model from star bajaj Mysore. After 5, 700 Kms, I had my bore kit replaced by them under warranty due to consumption of engine oil which had damaged the bore kit and the valves. The service was so pathetic that they just changed the bore kit and didn't replace the valves.( I'll be explaining how I found out ). They charged me 1, 500rs for the same.( Saying that few parts are chargeable ) which includes a huge charge of 800rs for valve lapping ( which is for sure that they haven't done ). After 2000 Kms again I noticed the oil consumption and went there...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — vehicle registration

 Rahul Dahiphale on Nov 16, 2018
Hello sir/madam.
Iam from hingoli i purchased pulsar 150 from saisham bajaj hingoli on 13 september 2018.. But now till date my vehicle registration process not complited. The dealer, sales executive, manager, doesn't care customer services and doesn't received calls.
I want to complain for showroom owner & management... Plz accept my request..
Thanks you...
Laxman dahiphale...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Auto — care about customer

 Tabeeb khan on Nov 15, 2018
Hello sir/madam.
Iam from hyderabad. I purchased pulsar 150 from abhinandan bajaj tolichowki branch on 25 september 2018.. I need to service my bike. Now 3 months ago. The dealer, sales executive, manager, doesn't care customer services and doesn't received calls.
I want to complain for showroom owner & management... Plz accept my request..
Thanks you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — bike bajaj pulsar 150

 tech.pawan1990 on Nov 15, 2018
I purchased bajaj pulsar 150 bike on 26th May 2017 From Krishna Bajaj, Sec-14, Gurgaon, On 13000 kms when i went to service centre and when the mechanic drained the engine oil only 300 ml oil just coming out from engine, then service guy told me to topup the engine oil with 1000 ml and ride for 1000 km then again we will check the engine oil level, then after 1000 km when they checked bike it was found only 650 ml. then they ordered cylender kit for my bike as it found cylinder kit with piston faulty then i give my bike to them for 2 days and they charged RS -3300/- to me for servicing and parts...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — service not good

 Ashvin Mahyavanshi on Nov 15, 2018
Sir,
I am ashvin v m contact no [protected], [protected] today my bike platina first service

1. Only water wash no clear any dust (When we are pooja that time use kum kum but still not remove and also complaint to your representative but not proper wash my bike that's not fare

2) your bill amount is 494 but taken 500

Please explain why and refund

Ashvin v m...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — dealer want 25, 00 to provide pulsar 150 ug5 in replace of discover 125 which i purchased one day back

 Suman Acharyya on Nov 15, 2018
First i purchased pulsar 150ug5 and with in 15mints i returned it cz i was not comfortable with it and they deduct 8000 rupees then got vikrant and it's too heavy again within 15mints returned again they deduct 8, 000 rupees. At last provide me discover 125 but i requested them to provide me pulsar 150ug5 but they are saying they will deduct 24, 000 again. Please help me. I want to get pulsar 150 ug5 without any loss....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Auto — platina comfortec

 vithal dev on Nov 14, 2018
I have purchased my bike on january, the bike is giving black smoke from tail pipe from first month. The service technician told me to wait for two services. After that they have replaced valve and some bparts of my bike and now the smoke is coming from engine, bike not starting in morning etc. The power of the bike will get reduced if it is driven more than 30km, which was there since 2nd service. My bike is bajaj platina confortech. The service center vis not giving me any written data on the complaint till, now. They are refusing to give it....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — two wheeler

 Sivakumar manikkam on Nov 14, 2018
Respected sir /mam
I am siva kumar my pan no gbxps4884q and i have taken loan for two wheeler from bajaji auto finance company, my loan no l2wdhm 03640872 my viechle no tn 29 bz0594
I have taken loan amount 32000 but i already paid the all due amount. And i have received the noc documents for this process. But after that bajaji auto finance company customer service is not close in my account from cibil complaint. So you kindly check my problem and clear my. Recent cibil score update. I am attached my noc copy here

My mail id :sivadh83@gmail.com
My phone no...
Complaint comments  Read comments Complaint category Loans

Bajaj Auto — avenger 220 cruise suspension rod broken

 ArunkumaranR on Nov 14, 2018
Today 14.11.2018 i pick my uncle son to go to the school. I took my bike and run few meter a sound was came behind my bike. I thought it was some stick hitten.
After drop my uncle son i return to my home at the entrance of my street a big sound was came behind my bike and some part was fall down.
I was so scared and my heart beat was stun for one second.
I ride this bike for only odo 3100 km only.
Send the higher authorities to check my bike.
Don't send local dealer....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bajaj Auto — bike shut down during running

 Naveenk697 on Nov 13, 2018
I purchase bajaj discover 150f and after that its shutdown when running.. Its not run more than 15 to 20km regular and shutdown... I checked with anjita bajaj ajmer more than 5 times.. They said cdi required change.. I change cdi as well as change air filter oil filter chocks but after that no solution and same problem persist till time.. Now service centre executive unable to find out what is the problem.. If a service centre executive not know about problem then how a small mechanic is know about it.. Please suggest for same.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Auto — high amount emi

 Joydip1991 on Nov 12, 2018
My lone no l2wegr06347349
Current emi rs.3750/-
Lone amount 75000 tarms 2year interest 9.99
But in every emi calculater its shown rs.3461/-
Why should i have pay per month extra[protected]=289
If its going on i have to pay 289×24=6936 in 2 year
Plz adjust it properly i already paid first emi
I hope my extra money of my first emi should be adjust with my secend emi
Thanking you
Yours faithfully
Joydip sinha
[protected]...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Auto — bajaj discover 150

 wasim13895 on Nov 12, 2018
I have purchased discover 150cc bike in 2015. After puechase 5-6 months my bike problem start. Aftern running 7-8 km bike is shutdown. This problem continues. I have chakhed in bjaj service center. 2-3 time. Cheched local machanic but problem continue. Plz give me any idea. And change my bike. I vert tired. Plz contact me my mobile no [protected]......
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bajaj Auto — I complaining about my unwanted debit from my sbi bank account.

 Dheeransanjayan on Nov 10, 2018
I taken two-wheeler loan from bajaj auto finance. My due date for my loan was 6th of every month. This month november 2018 eventhough i keep an adequate cash in my account for the due on 6th november 2018 the cash was not debited due to diwali holiday. But on next day i was charged for ecs failed even an adequate cash in my account on time. There is no fault on my side. I need my cash back to me and this could never be happen again in future....
Complaint comments  Read comments Complaint category Loans

Bajaj Auto — engine leakage

 anilsaini78 on Nov 10, 2018
My bajaj avenger 220 engine is leaking oil after 500 km i wenr to agency but after 1100 km it is again leaking i dont have time to go again and again for repair as i am n officer in haryana govt and i m always busy with official works please direct the agency to fix it on my next visit or i will move to court as i dont have time to go to agency again and again......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bajaj Auto — poor customer service given by authorized dealer

 Abdulkadeer on Nov 10, 2018
Hi there,

I have booked bajaj v15 from suryoday motor pvt ltd (Goregaon mumbai 400104) on 28th oct 2018. As i was in urgent to get bike before 5 november, i had requsted them to delivery me before 5th. They were agree that they will give there best to deliver before that. And i have done one shot payment of bike. (Recipt number : gg-sr/9517)
But till today there is no response from them. They are not providing any updates. When i call them for updates they say that it will take time, as rto people are not working properly due to diwali. I dont think this is valid reason to...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Auto — service centre charge extra if paid by card

 Subrata Panja on Nov 10, 2018
Middya auto bajaj authorised service centre in andul road howrah west bengal, taking extra charges when paid by card after my byke service so i have to pay by cash, this should not be done as per rbi and govt of india guidelines. Please ask them to accept payment by card also without any extra charge as it will be a step closer to govt of india go digital initiative....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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