Rummy Grand — Transaction successful but amount not added to Rummy wallet

Address:

32-13-53-102B,, ATLURI PARAMATMA STREET,, MOGAL RAJ PURAM,, VIJAYAWADA,, KRISHNA DISTRICT,, ANDHRA PRADESH.

Hi Sir/Madam, i do my payment through paytm by successfully but not added/credited to Rummy Grand wallet.. please solve my problem as soon as possible... Thank you..