S.chand Publishing — Delay in shipment of my ordered book

I have ordered Ordinary and PDE by MD Raisinghania from the Schand website on 9th of December 2020. It’s been more than 3 days, my product is still in processing stage. How much time more is required for you?
Why do delay? What’s the point of giving a helpline number if you won’t respond to any of the calls? Such a dissatisfaction service
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Dear Sir,

As per your emails at our official id([protected]@schandpublishing.com), we have revert with the dispatch details, please note that your online order number SCHAND/202012/230 has been dispatched on 10.12.2020 through THE REGISTERED POST AWB number RU[protected]IN. You can track your order on www.indiapost.gov.in.

Regards,
Info Team

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