Saasna.com — non refund against cancelled order

Address:#20, 2 nd Street, Sakthivel Nagar, Puzhal, Chennai, Chennai, Tamil Nadu
Website:Saasna.com

I had paid rs.10, 999/_ through net banking to purchase asus make zenfone max pro m1 mobile. However since the phone was not delivered within 4-10 days, saasna.com cancelled the order themselves. After that they asked for bank details for refund which were provided along with order invoice (No. In000268 dt 12/09/2019). But still date i have not received the refund. I had send the details through whatsapp (Phone no. On website given was [protected] registered in the name of anand v) as well but no reply.
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    #20, 2 nd Street, Sakthivel Nagar, Puzhal, Chennai, Chennai
    Tamil Nadu
    India
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