Safeexpress — Late delivery

Address:

Buchwara DAlgate near hotel.hill skirt

My waybill no is 99400757
My consignment arrive srinagar on 13 oct not received yet today is 18 oct
I contacted to the person he told me that first preference is given to those who have heavy wait consignment like 1 ton or 2 ton
No doute my consignment is not too heavy but every customer are same .so plzz look what is this non sense.