Safeexpress Complaints & Reviews
My package that was shipped via safeexpress was damaged during the the delivery.
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Product damaged
| Address: Guntur, Andhra Pradesh |
I am booked my trunk box from kangra, Himachal Pradesh to guntur, Andhra pradesh on 01 May vide way bill no[protected].
My box was damaged badly at the time of delivery, the same was initimatted to the delivery agent and mentioned in the delivery note.
Pl I want claim the repair cost and I need to talk to the expert
My box was damaged badly at the time of delivery, the same was initimatted to the delivery agent and mentioned in the delivery note.
Pl I want claim the repair cost and I need to talk to the expert
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Charge extra amount
| Address: Delhi |
I have booked 19 kg item from Delhi to charkhi dadri. It delivered to bhiwani and charged 2650 for this. But the rate is 20 rs per kg. Way bill no is[protected]
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Very rudely spoken to the customer
Inspite of givng my parcel late which am waiting to recieve after 4days delay I am continuously calli g several people to get my parcel on time.In this process I was given a number ([protected]) here in managlore I guess? I called him and he was yelling at me saying "dont waste my.time and ask questions note down a number".I have asked him to lower his tone and not speak rudely and then he shouted again.I have the voice recording with me.I am going to complain against him and your company to the consumer forum and also will ask my unlce high court judge to file a case against this worst behaviour if an action isnt taken.Worst logistic company with no proper staff all are very rude and will give false promises.
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Late delivery
| Address: Buchwara DAlgate near hotel.hill skirt |
My waybill no is 99400757
My consignment arrive srinagar on 13 oct not received yet today is 18 oct
I contacted to the person he told me that first preference is given to those who have heavy wait consignment like 1 ton or 2 ton
No doute my consignment is not too heavy but every customer are same .so plzz look what is this non sense.
My consignment arrive srinagar on 13 oct not received yet today is 18 oct
I contacted to the person he told me that first preference is given to those who have heavy wait consignment like 1 ton or 2 ton
No doute my consignment is not too heavy but every customer are same .so plzz look what is this non sense.
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Loss of valuable items from parcel
Consignment Note[protected]
Two packets of personal belongings were sent to my daughter from Kakinada to Banglore on 10.07.2020. The packets were delivered on 16.07.2020(A/N). The packets received were in properly packed condition which does not give suspicious to the receiver that some items can be stolen from the packets but after opening of the both the packets, it is found there are many valuable items including food items are missing from the packets. My daughter got married recently and some useful day to day items were sent in packets. The details of missing from 1st Packet mainly are 2 no of new Bombay dyeing double bedsheets, Spoon set, Frying pan, Makeup set purchased for marriage and from 2nd Packet are mainly food home made items of 10 varieties. The cost of lost items will be around Rs 10, 000/-.
We are using your courier service for past 5 years without any complain. But this time surprisingly I lost valuables which is really very very strange. In order to maintain your reputation, this should be investigated and necessary action should be taken to the satisfaction of customers otherwise we will loose confidence to avail your service in future. Pl recover the items from the culprits and give strict punishment under intimation to me. Pl also see whether I can be compensated for lost valuables.
Thanks
B Hari Shankar, DGM(F&A), OIL INDIA Ltd, Kakinada
Two packets of personal belongings were sent to my daughter from Kakinada to Banglore on 10.07.2020. The packets were delivered on 16.07.2020(A/N). The packets received were in properly packed condition which does not give suspicious to the receiver that some items can be stolen from the packets but after opening of the both the packets, it is found there are many valuable items including food items are missing from the packets. My daughter got married recently and some useful day to day items were sent in packets. The details of missing from 1st Packet mainly are 2 no of new Bombay dyeing double bedsheets, Spoon set, Frying pan, Makeup set purchased for marriage and from 2nd Packet are mainly food home made items of 10 varieties. The cost of lost items will be around Rs 10, 000/-.
We are using your courier service for past 5 years without any complain. But this time surprisingly I lost valuables which is really very very strange. In order to maintain your reputation, this should be investigated and necessary action should be taken to the satisfaction of customers otherwise we will loose confidence to avail your service in future. Pl recover the items from the culprits and give strict punishment under intimation to me. Pl also see whether I can be compensated for lost valuables.
Thanks
B Hari Shankar, DGM(F&A), OIL INDIA Ltd, Kakinada
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high delivery charges
Our consignor has booked some material which was required in kolkata from mumbai. They have confirmed in safeexpress after rate confirmation of 16/- per kg will be charged from us, as material light & volumetric we used volumetric calculation which is 267.34 kg i. E. Total 270 kg. But safeexpress people are asking payment of rs 14000/- its been 13 days material is not delivered to us. Docket no : 59637967
Please help.
Please help.
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Respected sir
With due respect I state that what kind of nonsense service is this.The most [censored]er courier service I have ever met with. Some idiot poeple are sitting over there and doing all the nonsense. From 4th June samples has been dispatched from Gujarat but till date we didn't received it in Silchar.
With due respect I state that what kind of nonsense service is this.The most [censored]er courier service I have ever met with. Some idiot poeple are sitting over there and doing all the nonsense. From 4th June samples has been dispatched from Gujarat but till date we didn't received it in Silchar.
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Damage to shipped item
| Address: New Delhi, Delhi |
It's very disheartening to see the way safexpress transports our valuables. . My files and scanner along with some books were transported from hyderabad to delhi. They were booked on 29 / 08 / 2015 from hyderabad and received by a friend on 02 / 09 / 2015. However most of things are seriously damaged and in very poor condition. The glass of my scanner is broken (Completely packed by parent company) . I am filing a suit against them in consumer forum. I request all friends here to not use this poor service. (Photo of broken item uploaded)
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We apologize for the inconvenience caused.Kindly provide your waybill and contact number to resolve your complaint asap.Thank you
Very disappointed with safeexpress
Safeexpress — Parcal Delay
I have discuss with u about my Pascal is very delay. Please check status my delivery I m trying with customer care number but not give any response My Pascal Number: 83588438 My parel was bookedon 19th oct2017 from panrutti for bangalore with way bill no 54473416. The same has not been delivered till now 26th oct2017 4.50pm
I have been missing classes waiting for the pick up guy since he assured me he would come. In the end of the day when I call up, he would say all excuses. How unprofessional! Worst service I have ever had.
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Safeexpress Recent Comments
- Loss of valuable items from parcel
Consignment Note -81815290 Two packets of...1
- high delivery charges
Our consignor has booked some material which...1
- Damage to shipped item
It's very disheartening to see the way safexpress...5
Shame on you safe express team.