After many years i went to Sagar Ratna, janak puri with my family, i seriously feel its not sagar ratna its fake sagar ratna, pl see the bullet points below -
1. Firstly i ordered Mysore masala dosa but got normal masala dosa, they said the guy who punched the order made a mistake.
2. Later the chutneys given to us were in piece meals and with lot of delay, we were so hungry we finished without waiting for them.
3. No taste in dosa, uttapam and even the chutneys, also idlys were not soft and were dry.
4. The dosa were cold and soggy, what is point of going and having cold and soggy as that what you get when you order home.
5. Service was poor, also the bill was not clear as they said there is a problem in the printer, anyway, i paid the full amount.
6. Also the Ambiance was very dull as it was dark and dingy inside as they are saving on electricity bill.
7. Lastly, no parking at the outlet and whatever was there was totally ill managed, had to park at nearby mall and came walking in the rain, dogging the cars and traffic with my family.
The entire experience has left me disappointed and scared to go to Sagar ratna, as i have been to all your outlkets in delhi and have been a patron since 1989 but janak puri experience has shaken me up and sincerely pray to you that kindly look into my SOS call and improve things there as i have grown up with this food joint.
Arun
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