Sagar Ratna — Cockroach found in Food

Address:	Panchkula, Haryana, 134113
Website:	Sagar ratna pvt ltd

Sagar Ratna
SCO 325, Sector 9
PANCHKULA

Dear Managenent Team - SAGAR RATNA

I am sharing my today’s personal experience with Sagar Ratna, most trusted chain of restaurants highly acclaimed for its HYGENICALLY prepared South Indian food.

I was down with fever since past few days and felt like eating outside to change my taste buds. I assumed that Sagar Ratna would be the best choice option in terms of hygiene and cleanliness however today's experience was a big eye opener for me.

After work, I visited Sagar Ratna Sector 9, Panchkula, today[protected] around 7.30 pm with a friend & we ordered a RAVA DOSA Combo. The pictures of small cockroach found in the food describes the rest of the story. Pictures attached.

Needless to say, I was thoroughly disgusted!

While the restaurant manager was quite ashamed and immediately offered to replace the food but, who could have eaten the meal at that point.

Frankly, your staff’s consideration isn’t enough compensation for such a devastating experience.

I am confident that this occurrence is not in compliance with health code standards and I expect a response to this mishap. You may reach me at to discuss this situation further. Rest assured, if I do not receive a timely response, I will not hesitate to tell others of my misfortune while dining at Sagar Ratna. And, I shall also inform the proper city and health officials so that they may take appropriate actions.